Shipping policy
Shipping Policy
Processing Time All orders are processed within 2–7 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Rates & Delivery Times Shipping rates and estimated delivery times are calculated at checkout based on your location. Delivery typically takes 7–20 business days depending on your region.
International Shipping We ship to select international destinations. Any customs duties, taxes, or import fees are the sole responsibility of the customer.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.
Damaged or Incorrect Items If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery at [your email] with a photo of the item and your order number. We will arrange a replacement or store credit at our discretion.
No Change-of-Mind Returns or Exchanges We do not accept returns or exchanges for change of mind. Please review your order carefully before completing your purchase.
Lost Packages If your package appears lost, please contact us within 14 days of the expected delivery date and we will investigate with the carrier.
Contact Us For shipping inquiries, contact us at damaris@mindfullyintegrative.com